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Wholesale Repair Request
Wholesale Partners Watch Repair Request
CONTACT FIRST NAME
Partner information, not the guest's.
CONTACT LAST NAME
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PHONE
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Product Details
SERIAL #
Where can I find this?
STYLE #
Where can I find this?
Customer Reference # (OPTIONAL)
Is your watch Quartz or Mechanical?
How can I tell?
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Mechanical
Have you already registered your watch on Shinola.com?
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For additional issues, please select from the list below. Choose all that apply.
Help
Battery Issue
Case Issue
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Polish Request (Only available on high-polish stainless steel)
Water Damage
Please further explain the issue/service requested, if possible. This is also where you can include any notes for our repair team to review as they assess your watch. (OPTIONAL)
Has your watch been serviced / repaired by Shinola before?
Yes
No
If you have an image that would help us identify the issue with your watch, please upload it here. (OPTIONAL)
Would you like us to replace the watch strap or bracelet? (An additional $15 service fee + cost of strap / bracelet will be required. Our Customer Service team will contact you to confirm strap / bracelet selection and finalize payment.)
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Where is the Product going to?
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