Shinola Guarantee

Shinola is proud to offer a limited warranty on every watch

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At Shinola, we stand behind our quality craftsmanship with every product we make. To back up that claim, we offer a limited lifetime warranty on our metal quartz and automatic timepieces, and a 3-year limited warranty on our TR90 resin and ocean plastic timepieces.

Both guarantees are industry leading. We source only the best available components from around the globe and rigorously examine our timepieces at each step of production. This ensures every timepiece shipped from our factory operates with flawless precision.

The Shinola Guarantees - Terms & Conditions

Shinola metal quartz and automatic watches are guaranteed for life, and the company’s TR90 resin watches are guaranteed for 3 years under the terms and conditions of our warranties. In the case of defects covered by the warranties, all components (excluding battery, leather/rubber/nylon/silicone strap, stainless steel bracelet, and buckle) will be repaired or the watch will be replaced at no cost to the customer. If the exact model is not available for replacement, a watch of equal value and similar style will be provided.

Service Recommendation

Recommended battery replacements every 2-3 years and watch servicing every 5 years (automatic movement) and 7 years (quartz movement).

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