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Sample Sale FAQs

  • How many products can I buy?

    There is a purchase limit of five items per style.

  • What should I know about shipping?

    There may be a slight delay in shipping due to heavy purchase volume. All sales are final, no returns or exchanges. Limit five per style. Ground shipping only for $9.95. Orders shipped to Canada will ship at a flat rate of $15.

  • What is the return policy for sample sale?

    There are no returns or exchanges with the sample sale products. While some sample products may have minor imperfections, all items still uphold and reflect Shinola’s high standards of craft and quality. Select jewelry pieces may have minor scratches or arrive tarnished. Most tarnished pieces can easily be polished with an anti-tarnish cloth or jewelry cleaner.

  • What if the battery dies on my timepiece?

    If you purchased a timepiece and it requires a battery replacement within six months, we will take care of it free of charge with proof of receipt.

  • What should I know about my new Shinola timepiece from sample sale?