Shipping
- Track my order To check the status of your order, go to your order history and click on 'VIEW ORDER'. Here you will find your tracking information, as well as a summary of your order. We'll also send you an email that includes your tracking information once your order ships. If you do not yet have an ...
- Shipping Information Orders may take up to 5 business days to ship regardless of the selected shipping speed during peak shipping times. *Same day shipping cut off is 2:00PM ET (please expect delays during peak seasons) *Orders shipping from Shinola retail locations may take up to 2-3 additional business days to ...
- International Shipping Orders placed on Shinola.com can be shipped to destinations around the world, with the exception of countries and territories listed on our international shipping destination exclusion list at the bottom of this page. Collection of Duties and Taxes - If your order has an international ...
- How do I change the shipping address on an order? Please reach out to Shinola customer service at 1-844-744-6652 as soon as possible and we'll do our best to change the address before it ships. A phone call or live chat is always the quickest way to make ensure we can update the address before it ships!. //
- How long will it take to receive my order once it ships? Orders may take up to 5 business days to ship regardless of the selected shipping speed during peak shipping times. Click here for more information. *Orders with engraving or monogramming take 2-5 additional business days to ship. *Orders shipping from Shinola retail locations may take up ...
- Do engraved items take longer to ship? Yes. Please allow an additional 1-3 business days processing time for orders containing engraved items. Once your jewelry has been engraved, your order will ship with the shipping method selected at checkout.
- Do monogrammed items take longer to ship? Yes. Please allow an additional 2-5 business days processing time for orders containing monogrammed items. Once your leather good or journal has been monogrammed, your order will ship with the shipping method selected at checkout.