How do I get my product repaired or serviced?

Welcome to Shinola's Repair Center

Please find links to our online repair forms below. If you are simply looking for a new battery for your watch, you can either fill out the watch repair form below, take your watch to a Shinola store with in-store battery replacement, or to an authorized repair center. You can find our store locator page linked here.

Links to our online repair forms:

If you have any questions about the forms or would like to get in touch with our team for any reason, please reach out to customer service at

+1-844-744-6652 or CustomerService@Shinola.com

Keywords: 2020, Holiday, Christmas, Hanukkah, Repair, Fix

Categories: Most Frequently Asked Questions This Season

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