Every set of Shinola Speakers is warranted for three (3) years against manufacturing defects under the terms and conditions of our Limited Warranty as described herein. Agreement with the terms of this limited warranty is a condition of your purchase. Any defective component (subject to the exclusions set forth below) will be repaired or replaced by Shinola. If we cannot repair your speakers and the exact model is not available for replacement, a model of equal value will be provided. A copy of the receipt or your completed online product registration is required as proof of purchase.
THIS LIMITED WARRANTY DOES NOT COVER ANY DAMAGE OR OPERATIONAL FAILURE CAUSED BY:
Anything not within Shinola’s control. Specifically, this warranty shall not cover damage caused by improper handling, use or care on the part of the owner or any third party (other than any authorized Shinola sales or ser vice personnel), including, but not limited to, removing the grille of the speakers or connecting a pre-amplified power source to the speaker input.
An accident of any kind, negligence, or any intentional act by the owner or any third party.
ADDITIONAL EXCLUSIONS; VOIDABILITY
This Limited Warranty shall not apply and shall be void with respect to (I) speakers with serial numbers (located on the back plate) that have been defaced or altered or (II) any repair, alteration, or modification made by persons other than Shinola personnel or a Shinola authorized dealer or service provider.
The Limited Warranty described herein is the sole and exclusive warranty for this product and is granted in lieu of any other warranty expressed, implied or statutory, including any warranty of merchantability or fitness for a particular purpose, each of which are expressly disclaimed by Shinola.
Except where prohibited by law, Shinola shall not be liable for incidental, consequential, indirect, special or punitive damages or liabilities of any kind arising out of or in connection with the sale or use of this product, whether based in contract, tort (including negligence), strict product liability or any other theory, even if Shinola has been advised of the possibility of such damages. Shinola’s entire liability shall be limited to replacement or repair of the speakers at Shinola’s sole option.
REQUESTING WARRANTY AND OTHER REPAIRS
Should you require warranty service, please call Shinola’s customer service number below for assistance.
Retain the speakers’ original packaging to ensure your parcel is adequately protected during shipment. Shinola is not responsible for products lost or damaged during shipment to Shinola. You should adequately insure your shipment.
For service work that is not covered under this warranty, the service center may perform the services you request for a charge dependent on the type of work requested. In addition to any repair charges, a shipping and handling fee may be charged for any repair or warranty ser vice. You will be notified of and will be required to approve all such charges prior to Shinola commencing the requested repair(s) and/or sending your speakers to Shinola, as applicable.
Warranty & Repairs: 1-844-744-6652 or firstname.lastname@example.org
SHINOLA STANDS BY OUR PRODUCTS AND TAKES YOUR PATRONAGE AS A PRIVILEGE
In order to receive the maximum level of service, we ask you to please register your speakers by visiting www.shinola.com/audio-registration. While there is no penalty for not registering, proof of purchase is required for warranty service.