As we continue to adjust to the impacts of the COVID-19 pandemic, we have made the decision to suspend operations at our headquarters for repairs and production. We sincerely apologize for any inconvenience this has caused you, and we will work diligently to get your cherished product back to you as soon as possible if currently in repairs.
We offer repair and refurbishing of Shinola jewelry which are assessed on a case by case basis. Charges may apply to some repairs. You will be advised of any necessary charges prior to executing the repair.
You can drop your jewelry off at any Shinola store and we’ll be happy to mail it to our service center in Detroit for repair.
If you don’t live near a Shinola store, or if you would prefer to mail your jewelry to us, please fill out and submit the form below to create a warranty or repair request and we’ll email you with full instructions on how to send your jewelry to our service center.