The Shinola Guarantee

Built to Last: Introducing The Shinola Guarantee

Shinola is proud to offer a limited lifetime guarantee on every watch

We believe that products should be made well and built to last.That’s why we’re proud to offer watches that are made to last a lifetime or longer. To back up that claim, we have an unmatched quality standard: every Shinola watch is guaranteed for life under the terms and conditions of our warranty.

We're able to offer this guarantee because we source only the best available watch components from around the globe and rigorously examine our watches at each step of production to ensure every timepiece shipped from our factory operates with flawless precision. After all, there's a certain satisfaction in knowing your Shinola timepiece can be passed down to the next generation, and our limited lifetime warranty ensures it will be.

The Shinola Guarantee - Terms & Conditions

Every Shinola watch is guaranteed for life under the terms and conditions of our warranty. In the case of defects covered by the warranty, all components (excluding battery, leather strap and buckle) will be repaired or the watch will be replaced free of charge. If the exact model is not available for replacement, a watch of equal value and similar style will be provided. A copy of the receipt and/or your completed warranty card is required as proof of purchase. A check or money order payable to Shinola/Detroit, LLC in the amount of $25.00 as service and handling fee must be included for all warranty and repair services. The fee
is subject to change.