Introducing the Shinola Guarantee
A limited lifetime guarantee on every watch we make.
Our belief is that products should be built to last, and should be built right here in America. That’s why Shinola is proud to handcraft watches that are made to last a lifetime or longer. To back up that claim, we’re excited to introduce an unmatched quality standard: beginning March 27th, 2014, every Shinola watch is guaranteed for life under the terms and conditions of our warranty.
Shinola is able to offer this guarantee because we source only the best available watch components and utilize a handmade production process in our state-of-the-art Detroit factory. After all, there's a certain satisfaction in knowing your Shinola timepiece can be passed down to the next generation, and our limited lifetime warranty ensures it will be.
The Shinola Guarantee - Terms & Conditions
Every Shinola watch is guaranteed for life under the terms and conditions of our warranty. In case of defects covered by the warranty, all components (excluding battery, leather strap and buckle) will be repaired or the watch will be replaced free of charge. If the exact model is not available for replacement, a watch of equal value and similar style will be provided. A copy of the receipt and/or your completed warranty card is required as proof of purchase. A check or money order payable to Shinola/Detroit, LLC in the amount of $25.00 as service and handling fee must be included for all warranty and repair services. The fee is subject to change.